Einem neuen Leistungsprüfstand aus meiner Agrofarm 100.

Deutz-Fahr Meinung: dass ist komplett genug!

The first response from SDF:
Misprint, the correct volume of the diesel-tank is 120 liters instead of 160 liters. SDF apologize!
My comment: The number was changed to 120 liters in the Swedish registration certificate (not the owner's part) as early as 2007. Still in 2009 it’s 160 liters in the new 4xx brochures and instruction manuals!

Now my tractor went back to our Swedish importer for action according to the following list:

1. 40 l fuel tank less than the specified volume in the datasheet and manual.
2. Maximum noise level is 81 db (A) instead of 74 db (A) specified in the instruction manual.
3. Max power specified to 99 hp (73 kW) under the registration, registration certificate and data sheet (according to standards EG, 2000/25 CE and ISO) but the tractor has only 80 hp at the PTO (at 200h).
4. Not centred forward rims (4 mm) gives an unpleasant road driving at 36-39 km/h
5. The plastic stops to the lift arms are unusable weak, annoying when you plowing.
6. The clutch pedal rubs against a larger collection of cables in the fuse box.
7. Minor oil leak at all three derailleur sticking out of the gearbox.
8. Dissonance in hydraulics at 1100 rpm engine speed when the transmission is in working temperature.
9. The grease nipples turning off and destroyed when you change the length of the lifting arms.
10. In the morning the steering is jerky and sluggish at higher engine speeds. Turning to the left is ok but when you turning up to right it are resulting in the jerky and sluggish phenomenon... When the tractor is warmed up its ok again!
11. Special when the tractor is cold its feeling friction in the gearbox, in the same way as if you are running with the hand brake tightening. The tractor "decelerating" when you press down the clutch pedal! Then you add the creep gear the tractor move even when the 1-5 gear is in neutral.

I have to renting legal help to get them "repair" the errors. Do you must do the same thing in Germany when something went wrong with new things?

It depends on the product we buy in Germany

But I've made some very positive experience concerning the Deutz Fahr service.

But I think that the Same gear boxes are better than they were a few years ago.
The whole Agrofarm is produced in Italy, isn't it?

Italian yes and the inspector were certainly sick absent the week they built my tractor
In my case the major problem it’s clearly the unwillingness of the Swedish Deutz-Fahr importer. Perhaps the communications with the factory is also bad.
It’s easier if the customer get tired but it must create a poor confidence in the long run.

That's a big problem if the importer is not willing to do the best he can.

I don't really know anything about the quality of the Agrofarm tractors but they are said to be much better than the older models produced in Italy.

But the best tractor can cause a lot of trouble if your dealer/importer can't help you. That's a pity. The producers should improve the communication systems as it is also an important factor to satisfy their clients...

I have heard real horror example of a brand new Mercedes car in Sweden. The workshops have not been able to repair after 10 attempts. The owner tired and went down to a German workshop and they fix the error on the first attempt and after only 2 hours. I think on of the missing thing is bad technical communications.
My Italian Deutz, the design is well thought out but not carefully composed, many solve screws...

Hello,
I'am following the discussion from the begining, now i want to say some words.
It is a big problem for a manufacturer to solve all needs of his purchasers all over the world. I work in the IT Department of an German forklift manufacturer and we hear from a lot of trouble in several countrys. Often the Importer of the trucks are just businessman not realy technicans. Our company deploy all technican information in Enlish manuals, but translate it to the country language it´s a job of the importer if he don't do anything or he did it wrong it's his fault

Hello webspider!
Both the importer and seller are businessmen who promise the earth if you buy just their machine. My Agrofarm suffer from both false advertising, poor assembly and in combination with a too comfortable importer, the product is not particularly attractive.
The phenomenon is probably not unique to just Deutz-Fahr but a good producer should probably keep a little eye on the hole chain so the end customer are as satisfied as possible. Deutz-Fahr answered self on questions before the purchase but after purchase, it has been one big silence for half a year...

Hello hebbe,
i can feel your dissatisfaction of this product from Deutz-Fahr. I am sorry to tell you that the most of the “old fashion features” that you wanted are reduced by the price. Formerly products “made in Germany” have a very good reputation. But since the capital orders the world everything went bad. The product you buyed is just “developed” in Germany and produced by those who are the cheapest. Three weeks ago I visited a spring expo in a village 30 mins away … the dealer exposed some new agrolux 60 and agrolux 70. All of them got corrosion on a lot of the bolts. But this vehicles are cheap! Just 20000€ inc all taxes that’s just nothing. I remember my dad buy an Deutz fahr agro xtra 4.07 plus power in 1997 with 70 hp (plus power model) this tractor costs 70000 DM (~35000€) and this is an totally other type of quality than the agrolux !
Everyone wants to get his tractor cheaper, every worker in the facility´s wants to earn more every year …. This cannot be ! it is impossible to build cheap and at a high quality standard.
Your problem with the communication with Deutz-Fahr is just simple, first your questions are responsed by the department “presales” now your questions are forwarded to the department “after sales” or “service”. And if you got problems with your dealer, Deutz-Fahr will not speak against the dealer, because of they sell the products..
My advice to is to get a lawyer and he can clearly solve all of your problems. This is the way dealers like yours got to deal with.

I have already hired a pro on legal machine complaints. He says it is common for farmers to ignore new bad things. The farmers sell and change the tractor to another brand instead if something goes real wrong.
The whole thing making exceptionally high costs and in many cases it hadn’t cost a € if things had been right from the beginning...

A vital part from my clutch pedal has already been detached so the pedal didn't work at all. And now the second error, it's almost a rain of sparks every time I step down the pedal, a simple but seriously error!

It really seems as if the Agrofarm still is not a reliable product.

The problems you are confronted with indeed show that the main components (gear box, engine) seem to be quite okay, but the problem with the clutch pedal is just a consequence of producing as cheaply as possible. I think that it should be possible to fix these cables without being destroyed by a moving pedal.

The errors are with a little different nature. The engine is for example OK except that all Agrofarm gives only 80% of engine power on the PTO, that’s insufficient.
It will be interesting to see what the importer is making with my tractor, they have had it a week now...

Over three weeks have passed and the only information I have received is that I've been running with wrong diesel! Wonder how it would be possible?
In addition, the hydraulics had very serious injuries due to an extraordinary and improperly mounted hydraulic tank. The hydraulic pumps are damaged. It was the seller's workshop which mounted on the hydraulic tank. Sad and strange the external hydraulics has worked very well?

Hmm... Seems to be very strange.
I think they are just looking for any explanation to calm the customer.

The enginge is made by Deutz. And this is still - as many people say - a criterion for high quality. Whenever Deutz Fahr had problems, the engines worked well. Also Fendt uses Deutz engines in its tractors.
I don't know why they say that it was fuelled with the wrong diesel. I can't imagine how this should be possible. It is probably just a matter of setup.